Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
What You’ll Do
Build and Maintain Opportunities for Multi-country Bids
Build and maintain the client hierarchy; align with Digital Products
Ensure all Account and Opportunity fields are current throughout the bid cycle
Keep Encouraged metrics and currencies aligned with bid
Maintain alignment of encouraged metrics with pricing
Build, Manage and Progress Quotes
Progress Contracting
Ensure Opportunities are up to date before sending for signature
Make sure opportunities close successfully upon signature
Handle Wet Signature process, as needed
Ensure Accuracy and Completeness of data resulting from Closed Opportunities (ie. Dates, Subscriptions, etc)
What We’re Looking For
Salesforce support experience of 3+ years
Bilingual English/Spanish is a must
Demonstrated understanding of the Salesforce platform, data structure and reporting functions
Good communication skills, including the ability and patience to translate technical concepts to a non-technical audience
Strong problem-solving skills and attention to detail
Ability to work in an agile environment,



adapt rapidly to organizational needs and prioritize tasks accordingly
Experience with Microsoft Office Products including Outlook & Excel
Experience with Sales Processes, Contracting, CPQ, and/or CONGA/Apttus is desired but not required
Location Mexico City, Mexico
The #TeamGBT Experience
**Work and life**: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
**Travel perks**: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our general Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

📌 CRM Salesforce Support Specialist (Ciudad de México)
🏢 American Express Global Business Travel
📍 Ciudad de México