**Company Description**
Our NielsenIQ Technology teams are working on our new “Connect” platform, a unified, general, open data ecosystem powered by Microsoft Azure. Our clients around the world rely on NielsenIQ’s data and insights to innovate and grow.
As a** Senior Support Specialist**, you’ll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Toronto and Chennai.- Provide support during bridge calls for critical outages and escalation degradation.
- Responsible for creating knowledge management documentation and submitting platform tickets for any software defects they have identified and reproduced in lower environments.
- Weekend and Holiday on-call rotational support will be needed.
**Qualifications**
- Bachelor’s degree in computer science or related field
- 2+ years equivalent work experience
- Working knowledge of Application built using C,C++,Angular, Nodejs
- Experience and knowledge working in SQL databases (PostgreSQL, Sybase) and Snowflake.
- Working knowledge programming/scripting languages such as Shellscripting, Python
- Proficiency in API’s (REST) and tweaking attributes, Payload via POSTMAN




- Knowledge in AKS (Azure Kubernetes services)
- Working knowledge in Log Analytical tools such as Datadog, Logic Monitor
- Working Knowledge of Docker, GitHub, Jenkins is preferred
- Familiarity with GIT / Bitbucket Repositories
- Working knowledge in Atlassian’s ADLM JIRA and SNOW
**Additional Information**
**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
**About NIQ**
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
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📌 Senior Support Specialist (Ciudad de México)
🏢 Nielseniq
📍 Ciudad de México