Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Sr. Direct, Program Management located in Juarez Norte.
Reporting to the Plant Manager the Sr. Direct, Program Management’s role involves:
What a typical day looks like:
- Responsible for developing corporate, general, and organizational policies, and directing cross functional activities to deliver quality programs to external customers, with the overall focus to ensure customer satisfaction and retention to generate growth for the business.
- Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flex’s products and services. Act as the primary point of contact between the business and its clients.
- Oversee the scheduling, coordination and implementation of contracted Flex’s products and services for assigned clients.
- Coordinate with the client and Flex operations to define data requirements, production schedule and deliverables as required.




- Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development processes.
- Work with the Director and Management team about coordination of team members to ensure key metrics are monitored per account and that customer satisfaction is closely monitored.
- Experience in harness industry (desirable)
The experience we’re looking to add to our team:
- Advanced English
- Typically requires a bachelor’s degree
- Participate in and/or support major contract negotiations.
- Be responsible to drive, collaborate and steer business development activities to win replacement and growth business.
- Provide business proposal support and inputs for existing and new business.
- Monitor and support the program team to ensure an effective use of and participation in Quarterly Business Review process.
- Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce. Partner with other engineering team members to design new products that can be manufactured.
- Collaborate in Process Improvement initiatives.
What you’ll receive for the great work you provide:
- Pantry vouchers
- Saving Fund
- Christmas bonus
- Holiday bonus
- Medical Insurance
- Life Insurance
EM57
Job Category
Operations
**Required Skills**:
Optional Skills:

📌 Sr Director Program Management (Ciudad Juárez)
🏢 Flex
📍 Ciudad Juárez