Huixquilucan de Degollado, Mexico
Category
Human Resources
Posted Date
01/29/2025
Job Id

**About Signify**:
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.
**More about the role**:
This is an exciting job opportunity for you to light the way as a (Contact Center Advisor) in (Huixquilucan, Mx) with Signify.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.
As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!
Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder:



doubling our positive impact on the environment and society by 2025.
As a **Human Resources Contact Center Advisor,** you’ll be responsible for being the first point of contact for our employees and managers to ensure prompt inquiry resolution. You’ll be part of the Signify Human Resources Services (HRS) Contact Center Americas
We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!
- Provide excellent customer service while adhering to defined standards and Integral Data Privacy rules.
- Perform customer-related data gathering.
- Identifies key issues and patterns from partial conflicting data.
- Actively identify improvements according to LEAN ways of working and participate in LEAN process improvement activities.
**More about you**:
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
- Some tips to help you improve the job advertisement:_
- Start with the most important experience and/or qualification first._
- Avoid adding too many 'desirable' skills._




- Bachelor’s Degree preferred.
- Call Center experience, or related.
- Strong in verbal and written communication skills.
- Can consistently deliver high quality customer service in a professional and efficient manner; able to meet deadlines.
- Knowledgeable of HR processes, systems, and policies; ideally experienced with Benefits/Human Resources/Payroll.
- Bi-lingual in Spanish, English.
- **_ This is an entry level position._**
**Everything we’ll do for you**:
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.
We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
**List the benefits here** We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

📌 HR Contact Center Advisor (Municipio de Huixquilucan)
🏢 Signify
📍 Municipio de Huixquilucan