As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.
**Key Responsibilities**:
- Resolve customer issues and complaints with empathy and efficiency.
- Provide accurate information about products and services.
- Process orders, returns, and exchanges.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to ensure customer needs are met.
- Identify opportunities for improving customer experience and provide feedback to management.
- Stay up-to-date with product knowledge and company policies.
**Qualifications**:
- High school diploma or equivalent; a bachelor's degree is a plus.




- Proven experience in a customer service role (3 - 6 months)
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to handle stressful situations and remain calm under pressure.
- Proficiency in using customer service software and Microsoft Office.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
Tipo de puesto: Jornada completa
Sueldo: A partir de $13,500.00 al mes
Tipo de jornada:
- Rotativo
Idioma:
- Inglés (Deseable)
Lugar de trabajo: Empleo presencial

📌 Customer Service Representative (Rincón de San Felipe)
🏢 Solvo Global
📍 Rincón de San Felipe