Welcome to Xpeer: Leading a revolution in scientific content, Xpeer is the "Netflix for Healthcare Professionals." As the fastest-growing platform in our industry (with more than 65,000 registered doctors), we proudly operate in over 20 countries, connecting medical experts worldwide with the latest clinical insights.
We're seeking a dynamic and results-oriented Customer Success (B2B) who isn't afraid to get their hands dirty and lead by example. As a critical member of our team, you'll play a key role in shaping our company's customer success strategies, developing lasting relationships with our clients, and working closely with cross-functional teams to deliver exceptional customer experiences.
Position Overview
Develop and execute customer success strategies that drive retention, adoption, and satisfaction
Build and maintain strong relationships with clients, acting as their trusted advisor
Analyze client performance data and provide recommendations for optimization and growth
Collaborate with cross-functional teams to deliver exceptional customer experiences
Meet sales annual quotas for assigned accounts
Maintain existing customer success metrics and data as directed




Coordinate with internal teams to ensure that projects are delivered on time and meet client expectations
Multitask and manage a large number of clients simultaneously
Número de vacantes: 1
Modalidad de trabajo: Híbrido (25%)
Tipo de contrato: Indefinido
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**Requisitos**
**Profile**:
Bachelor's degree or equivalent experience
Minimum 3 years of experience in customer success, account management, sales, or related field
Excellent communication, strategic planning, and project management skills
Analytical and process-oriented mindset
Comfortable working in a fast-paced, deadline-driven environment
Knowledge of HubSpot and project management tools preferred
Experience in healthcare, education, or audio-visual industry a plus
Fluency in English and Spanish required, fluency in German or French a plus
**Habilidades**
**Ventas y Comercial**
**Gestión de proyectos**
**Atención al detalle**
**Alta capacidad comunicativa y analitica**
**Capacidad para la multitarea**
**Inglés alto**
**Negocios internacionales**
Estudios mínimos
Licenciado
Experiência mínima
3 años
Disponibilidad para viajar
Ninguna

📌 Customer Succes - Digital Healthcare (Barcelona)
🏢 Sin nombre
📍 Barcelona