**Job Summary**
**Responsibilities**
- Own training planning (working with internal teams working with partners partner prioritization) operations (training logistics approvals of localization content creation) training delivery (in person &virtual;) and KPI tracking (according to central formats) end-to-end for all applicable regions.
- Collaborate closely with Cognizant and client leadership teams to design and implement product training structures coordinating with vendors and external agencies as needed.
- Consult with business partners and stakeholders to determine effective partner training & enablement strategies and design training programs to support products.
- Conduct task analysis report training progress and evaluate results to provide recommendations to stakeholders.
- Manage the local execution of formal and informal training across all retail partners including instructor-led workshops e-learning modules one-pagers and demos.
- Adapt general content to regional needs and develop local content for customers and partners while adhering to brand guidelines.
- Organize scaled events and presentations for carrier & retailer partners during events.




- Coordinate field training teams in-store and call centers (where applicable) including onboarding content development and strategy implementation.
**Skill & Qualification**
- Bachelor’s degree in education Instructional Design or a related field or equivalent practical experience.
- Strong background in training positions.
- Fluency in Spanish and English are mandatory. Fluency in other languages is a distinct advantage.
- Experience in building and executing comprehensive dynamic training programs in a Consumer Electronics Environment (OEM) and/or retail
- User or seller experience of Android related products ideally Android mobile & Android Ecosystem.
- Proficiency in mobile technology event management in a high-growth fast-paced environment.
- Excellent project management skills including the ability to manage multiple internal stakeholders’ external agencies and event vendors.
- Passion for technology with up-to-date knowledge of the latest products and trends within Consumer Electronics Environment (OEM) and carrier market.

📌 Am Training Lead (Ciudad de México)
🏢 Cognizant
📍 Ciudad de México