**Join Our Company as a ServiceNow CMDB Developer!**:
Long-term Project with Remote Work Opportunity
We are seeking an experienced **ServiceNow CMDB** professional to lead the management, maintenance, and governance of the IT Configuration Management Database. **Your mission will be to ensure the quality, integrity, and availability of critical data supporting IT processes through discovery**, **integration, auditing, and continuous improvements**. You will work in a dynamic environment, collaborating with data owners and technical teams to ensure the CMDB effectively supports service management operations and processes.
**Responsibilities**:
- Perform discovery and mapping of **CI in ServiceNow.**:
- Integrate and audit data to ensure accuracy and metric compliance.
- Develop, document, and implement CI data governance processes and procedures.
- Create and monitor CMDB health reports and dashboards.
- Conduct data quality audits and resolve inconsistencies.
- Participate in platform upgrades and deployments of ServiceNow.
- Identify and address data gaps, attributes, and CI relationship issues.




- Validate CMDB functionality in new versions and platform enhancements.
**Required Qualifications**:
- A minimum of 5 years of experience in ServiceNow, focusing on CMDB management.
- Expert knowledge in discovery, data integration, and auditing within ServiceNow.
- Strong understanding of ITSM processes and how they support the CMDB.
- ServiceNow Certified Administrator (CSA).
- Ability to define, document, and implement data governance and quality processes.
- Advanced English skills for technical communication and documentation.
**Desired Qualifications**:
- Experience in data governance and control within CMDB.
- Knowledge of additional ITSM platforms or complementary tools.
**We Offer**:
- Competitive, experience-based salary.
- Fully remote work modality, Monday to Friday, from 09:00 to 18:00.
- Superior Benefits:
- Stable, long-term project
- The opportunity to work with a leading company in technology and digital consulting.
Are you ready to take the next step in your career? Send us your CV and join this exciting project!

📌 Desarrollador Servicenow - Cmdb (Ciudad de México)
🏢 Xideral
📍 Ciudad de México