DESCRIPTION
At Amazon, we hire hands-on managers at all levels. The leader must be able to dive deep into the details of business, operations and engineering. We need technical, detail-oriented leaders who can lead network-wide initiatives with a bias for action.
Key job responsibilities
- Building Labor and Capacity Plans for Transportation operation, developing the network strategy
- Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.
- Has knowledge and experience in transportation operations as well as excellent technical, problem-solving, and communication skills
- Finds practical and simple solutions to complex problems without sacrificing quality or core functionality
- Experience defining projects, collecting requirements, designing process and system solutions, writing detailed functional specifications, coordinating efforts to scope, schedule; as well as analyzing cost/benefit of feature selection and communicating results throughout the organization
- Ability to utilize exceptional problem-solving, and communication skills to influence business and technical audiences




- Helps develop long-term department strategies and significantly influences the cross-company project development and delivery processes and standards.
- Working with data and technology teams to develop new tools and systems to support the growth of the business.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- English Intermediate-Advanced (B2+)
- Fluent in Spanish, both written and verbal
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in defining and implementing process improvement initiatives using data and metrics

📌 Labor Planning Program Manager, Last Mile Planning (Ciudad de México)
🏢 Amazon
📍 Ciudad de México