DESCRIPTION
At Amazon, we strive to be Earth’s most customer-centric company, where people can come to find and discover anything they might want to buy online.
Your unique ability to create seamless roll-outs of organization-wide initiatives will be the cornerstone of your success, as you orchestrate cross-functional collaborations that span the entire operational spectrum. With your exceptional talent for building consensus and creating buy-in from both upstream and downstream partners, you'll spearhead game-changing programs that resonate throughout the organization.
Your keen analytical mind will be put to the test as you establish and monitor cutting-edge KPIs showcasing operational excellence, implement robust data quality reporting mechanisms, and drive data-driven decision-making to ensure effective reporting and identification of challenges in delivering forecast plans.
You'll have exposure to senior leadership, showcasing your ability to manage high-stakes operational improvement projects from inception to execution. Your strategic insights and collaborative spirit will be instrumental in optimizing end-to-end high-volume planning processes for Last Mile.
Key job responsibilities
- Drive integration of the end to end (E2E) supply chain change management processes to deliver for internal & external customers.
- Lead network-wide projects and high-volume event planning and post-mortem.
- Work across the NA organization in a cross-functional environment with the forecasting teams, Fulfillment Centers,



Sort Centers, Delivery Stations and Technology teams
- Foster communication channels and collaboration with the different Supply Chain execution and Long-Term Planning teams
- Drive continuous improvement by identifying ways to streamline processes and reduce non-value added work
- Develop standard planning process mechanisms for all AMXL planning cycles to document assumptions and initiatives that need to be executed to meet the plan, and organize a tracking mechanisms to follow initiative statuses.
- Monitor quality of the network initiatives implementation, monitor progress of initiatives and make changes to the plan to reflect in the latest quarterly guidance
- Actively seek collaboration & standardization of cadences/processes across business lines geographies
- Own planning long & short term forecast for Delivery stations at cycle level.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience.
- Experience using data and metrics to determine and drive improvements.
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
- Completed Bachelor Degree.
- Fluent in English and Spanish, both written and verbal (C1+)
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

📌 Volume Planning Sr. Program Manager, Last Mile Planning Mexico (Ciudad de México)
🏢 Amazon
📍 Ciudad de México