Job SummaryIFF is a Integral leader in Health & Biosciences, Food & Beverages, and Home & Personal Care products, offering our customers a broad range of solutions and accelerating our growth strategy. We are now seeking a highly motivated and results driven individual to join our expert team of Specialists in Food Ingredients.
In this role, the App. Specialist II works with established internal and external customer networks to share and leverage products and techniques in the Dairy category. They act as a collaborator to contribute to the regional and global technical strategic projects and innovation programs, working on tasks with responsibility for high value projects.
Excellent communication skills, high emotional intelligence and intrapersonal skills, and decision making is required.
RESPONSIBILITIES
The essential functions of this position include but are not limited to the following:
Project Management
- Proven time and project management skills.
- Provide technical services to Customers, Sales, and Divisions as needed (plant trials, troubleshooting, and training).
- Navigates projects from start to finish and acts as a project leader in teams.
- Considerable knowledge of dairy technology in general: formula ingredients and their function, plus their respective process.
- Develops finished product formulations incorporating technologies and meeting industrial standards, country specific and client requirements (profile, legal, cost and stability requirements).
- Maintain appropriate documentation for experiments, and others as required.
Innovation & Technology
- Responsible for complex technical projects from experimental design to completion.
- Understands analytical procedures, dairy equipment setup and preparation of standards and product materials under mínimal supervision.
- Proactive in using new ingredients, advancing technology, and utilizing IFF technology.




- Understands ingredient functionality and flavor performance in different finished products and incorporates technology appropriately.
Customer Intimacy & Technical Partnership
- Understanding, communication, and contribution to IFF business strategy at a local, regional, and global level.
- Understands and communicates customer business strategy, brands, consumer preference and market trends.
- Provide technical services to customers as needed (plant trials, troubleshooting, and training).
- Visits customers and presents technical information and texture design concepts.
- Develops relationships with aligned customers and related categories.
- Assist customers by participating in in-house visits, answering technical questions, and conducting seminars and presentations as assigned.
- Provides total solutions utilizing creative problem-solving skills.
- Creativity, innovation, and presentation skills.
Leadership
- Shows positive attitude and passion.
- Inspires and builds confidence in others to achieve targets.
- Demonstrates being a team player, a leader, and/or collaborator in high value projects.
Job Requirements
- Minimum 5 years working experience in dairy products.
Academic Qualifications/Background
- Minimum a University/College Degree in Engineering, or Food Science or Technology
Communication
- Communication (verbal and written), organizational and interpersonal skills are necessary
Workplace
- This position is considered an Anchor and requires working in the lab/pilot plant for 5 days/week. This position may require working with hazardous materials.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
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