The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
Qualifications:
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail




- Demonstrated knowledge of activities, policies, and procedures of a basic work area
**Education**:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Gestión y monitoreo de varios proveedores a nível nacional desde su recolección hasta la entrega del servicio, asegurando el cumplimiento de contrato y anexo de servicio, proporcionando insumos y monitoreo durante toda la cadena de suministro, con revisión de indicadores y cumplimientos de control establecidos, se requiere de trabajo cooperativo y adaptación al cambio de actividades de acuerdo al proceso
Posible trabajo en fin de semana por pruebas de sistema o reportes de incidentes de seguridad con pago de Jornada
Visita a proveedores en CDMX y Estado de México
Presencial de lunes a viernes de 09:00 a 18:00hrsJob Family Group:
Operations - Core
- **Job Family**:
Operations Support
- Time Type:
Full time
- Most Relevant Skills
Please see the requirements listed above.
- Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

📌 Banamex - Monitoreo de Proveedores (Ciudad de México)
🏢 Citigroup
📍 Ciudad de México