**Senior Account Manager - Strategic Client Success**:
Remote (US Time Zones Preferred) | Full-Time
**Drive outcomes. Deepen partnerships. Deliver long-term value.**
We’re looking for a **Senior Account Manager** to lead post-sale relationships across a portfolio of high-value B2B clients. You’ll serve as the trusted advisor for each account—owning onboarding, driving adoption, and guiding clients toward success with our AI-powered solutions.
This role is perfect for someone who thrives in fast-paced environments, excels at relationship-building, and brings a strategic mindset to every interaction.
**What You’ll Do**
- Manage the full post-sale lifecycle: onboarding, adoption, expansion, renewal
- Build strong relationships with decision-makers and end users
- Conduct regular check-ins and success reviews to keep accounts on track
- Identify growth opportunities and partner with Sales on upsell strategies




- Act as the voice of the customer internally, advocating for client needs
- Track activities, risks, and outcomes in CRM systems
**What You Bring**
- 3-5+ years in account management, customer success, or strategic partnerships
- Experience managing B2B SaaS clients with complex workflows
- Excellent communication and stakeholder management skills
- Comfort working cross-functionally with product, sales, and support teams
- Familiarity with CRM tools (HubSpot, Salesforce), Slack, and Airtable
**Why Join Us**
- Be part of a fast-growing, fully remote AI company
- Help shape a high-impact customer success function
- Work with forward-thinking clients scaling through automation
- Influence product direction through direct client insights

📌 Senior Account Manager - Strategic Client Success (Ciudad de México)
🏢 Growth Troops
📍 Ciudad de México