**Job Description** About the job**
This role is accountable for addressing technical issues during data collection process to ensure seamless setup and Business As Usual operations.
**Responsibilities**
- Track issue resolution and number of issues to be able to highlight weak areas based on the nature of the issue, establishing appropriate prioritization for issue resolution to ensure Business As Usual (BAU) configuration and operations are secure.
- Provide support to the Data Adquisition Center of Excellence and Delivery team when technical issues occur during production (Business As Usual) that prevent the collection process from continuing properly, or when stores are not processed properly at each stage of the End to End process flow, generating and maintaining a trace of tickets until a fix is applied and the issue is resolved.
**Qualifications** About You**
Resolution/follow-up of tech issues coming from operations area during Business As Usual to ensure proper flow and processing of stores in the End to End operational flow.
**Requirements**:
- 1+ year of experience
- Bachelor Degree: Commercial or International Relations, Actuary, or similar.
- ** Advanced English**:




- ** Intermediate Portuguese (Desirable)**:
- Availability to travel (Latin America)
- Knowledge with Excel, Python, R (Basic-Intermediate)
- Analytical Thinking
- Communication skills
**Additional Information**
**Our Benefits**
- Versátil working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
**About NIQ**
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
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📌 Tfs Executive (Ciudad de México)
🏢 Nielseniq
📍 Ciudad de México