**Senior Account Manager - Revenue Growth & Retention Focus**:
Remote (US Time Zones Preferred) | Full-Time
**Retention-driven. Expansion-minded. Client-obsessed.**
We’re hiring a **Senior Account Manager** to focus on growing and retaining key customer relationships. You’ll work directly with high-value accounts to ensure they’re successful with our platform—and identify new ways to expand usage and drive revenue.
If you're a commercially savvy relationship manager with a passion for AI tools and automation, this role will give you the chance to make a direct impact on customer lifetime value.
**What You’ll Do**
- Own retention and expansion outcomes for strategic client accounts
- Build a deep understanding of client goals, product fit, and usage patterns
- Spot churn risks early and implement proactive retention strategies
- Collaborate with Sales on growth opportunities within your book of business




- Deliver quarterly business reviews and consultative planning sessions
- Maintain meticulous notes and forecast health in CRM systems
**What You Bring**
- 3-5+ years of experience in AM, client success, or solution delivery
- A track record of growing revenue within existing B2B accounts
- Skilled at uncovering customer needs and turning them into expansion plans
- Organized and data-driven with strong presentation skills
- Experience with SaaS, AI tools, or workflow automation is a big plus
**Why Join Us**
- Join a well-funded company at the forefront of AI-driven business tools
- Own outcomes that directly impact revenue and client satisfaction
- Work remotely with general teammates who value ownership and autonomy
- Build lasting partnerships with companies transforming how they work

📌 Senior Account Manager - Revenue Growth & Retention Focus (Ciudad de México)
🏢 Growth Troops
📍 Ciudad de México