Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
**What You'll Do**:
Conduct comprehensive market research to identify product trends and opportunities
Collaborate with cross-functional teams to gather and analyze product performance data
Engage and collaborate with suppliers to conduct plans to either deploy new product and services or to introduce improvements to existing products
Assist in developing and maintaining product documentation and specifications
Support product lifecycle management from conception to launch
Prepare detailed product reports and presentations for internal stakeholders
Coordinate product testing and provide feedback for continuous improvement
Manage product-related communication and support inquiries
Track and analyze customer feedback to inform product development
Track revenue generated by products and services
Work closely with internal (local and global) teams to analyze the feasibility to launch functionalities in online booking tools oriented to improve the customer experience
Coordinate and support implementation plans to deploy changes in online booking tools
**What You´ll Do**:
Bachelor's degree in Business, Marketing, Engineering, or related field
2 years of experience in product management or related role
Previous experience in travel or technology industry
**Bilingual capabilities**: Spanish and English
Strong analytical and problem-solving skills




Excellent communication and interpersonal abilities
Proficiency in Microsoft Office and data analysis tools
Experience leading teams
Attention to detail
Strong written and verbal communication
Ability to work independently and in team settings
Quick learner with adaptability to changing business environments
Ability to prioritize multiple tasks according to the urgency and importance
Location Mexico City, Mexico
Click here to learn more about the benefits we offer in Mexico.
The #TeamGBT Experience
**Work and life**: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
**Travel perks**: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our general INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

📌 Business Travel Product Specialist (Ciudad de México)
🏢 American Express Global Business Travel
📍 Ciudad de México