Role’s Mission
Key responsibilities
- **Customer journey support**: Help implement automated communication flows to improve engagement and customer lifetime value.
- **Data-driven learning**: Support in analyzing campaign results, building reports, and identifying insights to improve performance.
- **Testing & optimization**: Contribute to A/B tests and learn how to translate results into actionable recommendations.
- **Cross-team collaboration**: Work closely with marketing, product, and credit teams to ensure seamless execution of customer communications.
- **Continuous learning**: Stay curious about new CRM tools, strategies, and best practices to help the team grow and improve
**Requirements**:
Must have
- **Experience**:
- 0-2 years of experience in marketing, CRM, or related roles (internships or academic projects count).
- **Motivation**:
- Strong desire to learn, grow,



and build a career in CRM and digital marketing.
- **Technical skills**:
- Basic Excel/Google Sheets skills
- Willingness to learn SQL and CRM platforms
- SQL knowledge is a big plus
- **Soft skills**:
- Curiosity and willingness to learn
- Analytical mindset
- Teamwork and collaboration
- Attention to detail
- Good communication and time management
- **Academic background (studies or certifications)**
- Bachelor’s degree
**Languages**:
- Spanish
- English (Level: fluent)
Personal data collected during the recruitment process will be processed in accordance with the Privacy Notice of Aplaz, S.A. de C.V. (“Aplazo”), available at our Privacy and Policy Notice.

📌 CRM Specialist (Ciudad de México)
🏢 APLAZO, S.A. DE C.V. APL200511RL7
📍 Ciudad de México