Support operations team, diving efficiency and enhancing user experience across HR Shared Services. This role will focus on implementing process improvements, leveraging technology solutions, and providing data-driven insights to support strategic HR initiatives.
Collect, clean, and validate data from various internal sources
Conduct statistical and exploratory analyses to identify patterns, trends, and areas of opportunity.
Develop dashboards and visual reports that facilitate data interpretation for leaders and decision-makers.
Participate in continuous improvement projects, process automation, and human resources optimization.
Ensure the confidentiality and protection of personal data.
Analyzing current HR processes, policies, and workflows to identify opportunities for improvement and implement solutions.
Maintaining human resources information systems, auditing data quality, and proposing business process improvements and automation.
Supporting the implementation of AI-powered tools to automate routine HR tasks and enhance employee self-service capabilities.
Documenting and implementing data workflows, process maps, and standard operating procedures.




Partnering with stakeholders to understand requirements for report requests, data structures, and reporting limitations.
Providing operational support for employee lifecycle processes, including onboarding, offboarding, benefits, leaves, and compliance verification.
Assisting with mass data changes and system updates while maintaining data integrity.
Contributing to the development, implementation, and continuous improvement of People programs, policies, and procedures, while providing ad-hoc data analysis to support business needs.
Bachelor's degree ( Human Resources, Business Administration, Information Systems, or related field. )
Master's degree (Desirable)
English (Intermediate / Advance)
**Experience**: 8-10 years of experience in similiar position
Demonstrate experience working with HR technologies such as Workday and/or ServiceNow.
Display experience with process documentation and improvement methodologies.
Utilize automation tools and AI implementation in HR processes.
Understand general HR operations and compliance requirements.
Demonstrate experience in a high-growth technology company.

📌 HRsc Lead (Ciudad de México)
🏢 FCA
📍 Ciudad de México