Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Position Overview
This position will report to the Laboratory Operati ons Manage r in Acton, MA, USA and will be primarily responsible for supporting day-to-day lab operations and engineering teams in Ti juana, MX. The main objective s of this position are to ensur e smooth operation of multi-user laboratories, prepar e mission critical equipment, and promot e a safe work environment among lab users. This position requires close cooperation with members of the engineering, IT and facilities teams to accomplish organization objectives.
**Responsibilities**:
- Supports equipment management, monthl y calibratio n and preventative maintenance to ensure equipment availability
- Provides or supports organization of training, guidance, and assistance to personnel on use of lab equipment
- Ensures laboratory cleanliness, storing materials in designated areas or properly disposing in accordance with lab guidelines
- Actively supports safe working environment and promotes culture of safety in the lab settings
- Maintai ns inventory of personal protective equipment, consumable materials, chemicals storage,



and Safety Data Sheets on all chemicals in lab
- Assists with lab improvement projects
- Performs or supports execution of small repairs as directed
- Performs other duties as necessary
Required Skills and Competencies
- Understanding of basic manual assembly, test, and quality assessment techniques.
- Impacts own team through th e qualit y of own work, services or information provided
- Uses standard operating procedures to guide own work and solve routine problems
- Communicates information that requires some explanation or interpretation, typically within own team / department
- Proficient in Office Software and basic technical documentation
- Familiar with SAP ERP software for inventory and procurement tracking ( preferred )
- Applies GDP principles consistently in recordkeeping
- Demonstrates growing independence in executing routine lab tasks
- Completes safety training and identifi es basic sa fety ri sks
- B uild s relationships with engineering staff and vendors
- Manages time effectively with supervision and prioritizes tasks
- Able to lift 20 lbs and handle lab equipment safely
Education and Experience
- High School Diploma and 2 + years experience working in a laboratory environment ; o r
GED and 6+ years ’ experience working in a laboratory environment ; or
Associates degree and 0-2 years ’ experience working in a laboratory environment
Additional Qualifications
- The position is in-person at our Tijuana, MX site
- Professional working English language proficiency (preferred B2; minimum B1)
- U.S. visa (B1/B2) may be required for occasional business travel to training or workshops
- Off-hour availability for critical issues

📌 Lab Operations Technician, Scaling (Tijuana)
🏢 Insulet
📍 Tijuana