Job Description
The Field Engineer is responsible for driving technical field performance and customer value creation by analyzing fleet operations, optimizing tire usage, and delivering actionable insights. This role acts as a technical consultant between customers (fleets) and Continental, ensuring performance improvement, cost optimization, and customer satisfaction through data-driven decisions.

Key Responsibilities
1. Fleet Analysis & Profiling

Collect, analyze, and update fleet data to build and maintain accurate Fleet Profiles

Identify operational needs, consumption patterns, mileage, and improvement opportunities

Maintain and update fleet information in internal tools and databases

2. Field Inspections & Technical Analysis

Conduct on-site tire inspections and performance evaluations (PPMo program)

Analyze cost per kilometer, projected mileage, and product performance versus competitors

Perform scrap analysis to identify failure causes and improvement actions

3. Operational Optimization

Evaluate fleet operations including load, pressure, application, and usage conditions

Identify gaps in maintenance practices and recommend improvements

Provide technical recommendations to maximize tire life and operational efficiency

4. Customer Consulting & Technical Support

Act as a technical advisor to fleets and distributors

Provide guidance on product portfolio, application, benchmarking, and performance

Deliver trainings and support customer development initiatives

5. Warranty & Issue Resolution





Manage and follow up warranty claims

Ensure proper application of warranty policies and resolution of customer issues

Maintain strong follow-up and communication with stakeholders

6. Action Plans & Value Generation

Develop and implement action plans to improve fleet performance and reduce costs

Present results and value propositions to decision-makers

Demonstrate the impact and value of Continental products through data-driven insights

7. Relationship Management & Follow-up

Act as the main link between fleets, distributors, and internal teams

Monitor performance, track improvements, and ensure continuous follow-up

Build long‑term relationships with customers based on trust and results

8. Systems & Reporting

Use tools such as SAP, Excel, and internal platforms for tracking and reporting

Ensure proper documentation of visits, activities, and results

Monitor KPIs and contribute to business analytics

Additional Information
En Continental estamos comprometidos con la construcción de un ecosistema incluyente y libre de discriminación en México, estos principios se encuentran asentados en nuestra filosofía y cultura corporativa. Por lo cual,



queda totalmente prohibido solicitar prueba de embarazo o VIH comparte de nuestros procesos de selección.

Qualifications
Education & Experience

Bachelor’s degree in Engineering, Automotive, or Technical Career

English level: Intermediate.

Available to travel

Relevant field experience in technical service, fleet management, or similar

Experience working with customers and managing technical relationships

Technical Skills

Strong technical knowledge of tires and field inspection practices (desired)

Data analysis and interpretation skills

Proficiency in Excel and PowerPoint

Knowledge of SAP and operational systems

Understanding of product application, benchmarking, and performance analysis (desired)

Core Competencies

Analytical thinking and problem-solving

Customer orientation and consulting mindset

Effective communication and influencing skills

Planning and organization

Ability to work independently in field environments

Continuous improvement mindset

Company Description
Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2022, Continental generó ventas por 39400 millones de euros y actualmente emplea a unas 200000 personas en 57 países y mercados.

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📌 Field Engineer - Tires (Santiago Mexquititlán Barrio 1ro.)
🏢 Continental
📍 Santiago Mexquititlán Barrio 1ro.