**About us**
nuDesk is redefining how people and AI work together to drive business growth. We build smarter, faster, and more human-centered operations for our clients across the financial and technology sectors. Our team connects innovation with purpose — and we’re growing our presence in Mexico City to power the next generation of nearshore talent excellence.
**About the Role**
We’re looking for a **People & Talent Partner** to be the heart of our Mexico City operations. This is a hands-on, high-impact hybrid role that combines **Recruiting Leadership, People Partnership, and HR Coordination**. You’ll be the local face of our culture — driving hiring excellence, supporting our people, and building bridges between CDMX and HQ.
**What You’ll Do**
**Talent Acquisition (75%)**
- Own end-to-end recruiting for nuDesk and select client roles — from intake to offer.
- Partner directly with hiring managers and client leads to define scorecards and KPIs.
- Proactively source top talent using modern tools and personalized outreach.
- Track and report recruiting analytics (time-to-slate, acceptance rate, retention).
- Champion our employer brand in the CDMX market and shape nearshore hiring strategy.
**Employee Experience & People Partnership (15%)**
- Serve as the first-line People Partner for CDMX employees — building trust and engagement.
- Lead onboarding and engagement initiatives to ensure a strong connection from day one.
- Mediate and coach managers through employee relations matters.
- Organize meetups, rituals,



and activities that create belonging in a hybrid environment.
**HR Coordination & Administration (10%)**
- Coordinate with HQ (Mazatlán) on compliance, payroll, and HR operations.
- Support IMSS, SGMM, benefits, and documentation processes.
- Help scale HR systems and policies as nuDesk grows.
**Who You Are**
- 4-7 years of progressive experience in Recruiting, HR, or People Operations.
- Proven success hiring professional roles (fintech, operations, or customer success preferred).
- Bilingual (English-Spanish); confident communicating with clients and HQ.
- Familiar with HR tools, ATS systems, and ideally AI-driven sourcing solutions.
- Strong project management, communication, and relationship-building skills.
- Highly proactive, organized, empathetic, and adaptable — you make things happen.
**What You’ll Love About Working Here**
- Join a fast-growing AI and people operations company with integral clients.
- Be part of the team building nuDesk’s CDMX hub from the ground up.
- Work closely with senior leadership and influence company culture directly.
- Competitive compensation, IMSS + SGMM benefits, and a performance bonus structure.
**Work Mode**: 100% On-site (Mexico City coworking space TBD).
**Ready to build the future of People & Talent in Mexico?**
Tipo de puesto: Tiempo completo
Sueldo: A partir de $40,000.00 al mes
Beneficios:
- Programa de referidos
- Confiable de gastos médicos mayores
- Vacaciones adicionales o permisos con goce de sueldo
Lugar de trabajo: Empleo presencial

📌 People & Talent Partner (Ciudad de México)
🏢 nuDesk MX
📍 Ciudad de México