**Location**: Puerto Vallarta, Jalisco
**Work Type**: On site
**Schedule**: Full time
**Monday to Friday | 10:00 AM to 7:00 PM**
We are currently looking for a **Bilingual Phone Representative** with an excellent level of English to join our on-site team in Puerto Vallarta.
**Responsibilities**
- Handle inbound and outbound phone calls in English.
- Conduct and assist with video calls with clients.
- Provide high quality customer service.
- Support appointment setting and lead follow ups.
- Assist with sales closing when applicable.
- Accurately document customer information in the system.
- Maintain clear, professional, and empathetic communication.
**Requirements**:
- **Advanced or fluent English (C2 level required).**:
- Previous experience in one or more of the following: Customer Service, Call Center, Soft Selling, Appointment Setter, Sales Closer.
- Strong verbal communication skills.
- Professional attitude and strong presence during video calls.
- Basic computer skills and familiarity with video conferencing tools.




- Availability to work **on site in Puerto Vallarta**.
**We Offer**
- Competitive salary (based on experience).
- Stable full time position.
- Monday to Friday schedule.
- Professional and supportive work environment.
- Training and growth opportunities.
- RFC
- Constancia de Situación Fiscal 2025 _(Régimen de Sueldos y Salarios y Asimilados a Salarios)_
- CURP
- NSS (IMSS)
- Valid ID
- Proof of Address
✨ **Join a team where your voice matters, your growth is supported, and your day to day includes both purpose and joy.**
**Submit your resume and take the next step in your career with us.**
Tipo de puesto: Jornada completa
Sueldo: $15,000.00 - $16,000.00 al mes
Beneficios:
- Opción a contrato indefinido
- Programa de referidos
- Seguro de gastos médicos
Pregunta(s) de postulación:
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Bilingual Phone Representative (On-site - Puerto Vallarta) (Las Glorias)
🏢 Hrpv Mexico
📍 Las Glorias