We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in technical operations to join our client's Chief Information Officer (CIO).
In this role, you will be responsible for performing various tasks, including:
Provide direct administrative and technical support to the CIO;
Manage product imports, updates, and data maintenance within Acumatica ERP;
Support Shopify store management, including product updates and basic website maintenance;
Monitor software updates, integrations, and overall system performance;
Troubleshoot basic technical issues and coordinate with software vendors when needed;
Maintain technical documentation, SOPs, and internal process documentation;
Organize data, create reports, and analyze information using Excel or Google Sheets;
Manage calendars, administrative tasks, and project coordination;
Support ongoing automation and system improvement initiatives;
Requirements
Previous experience in a technical support, technical virtual assistant, operations support, or similar role;
Experience working with Acumatica ERP (or another ERP platform) and Shopify ;




Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis;
Strong technical aptitude and the ability to learn new systems quickly;
Excellent problem-solving and troubleshooting skills;
Experience coordinating with software vendors or third-party support teams;
Strong organizational skills with exceptional attention to detail;
Ability to create and maintain clear documentation and SOPs;
Strong written and verbal English communication skills;
Ability to work independently and proactively manage priorities after onboarding;
Availability to occasionally support system updates outside regular business hours;
Benefits
Work from home;
Payment in dollars per working hour (30-hour week);
Starting salary between 6$ - 10$ per hour depending on your experience, with room for raises based on performance;
A workplace that values its people;
Professional development opportunities to grow your career;
Be part of a supportive team that values your input and achievements;
Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;

Remember to upload your data in English, please. Including your resume.

📌 Virtual Assistant - Technical Operations (Ciudad de México)
🏢 We Clone You
📍 Ciudad de México