Location
GUADALAJARA, Mexico
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We are currently seeking a Salesforce Test Automation Engineer to join our team in GUADALAJARA, Jalisco (MX-JAL), Mexico (MX).
Key Responsibilities- Develop, maintain, and execute automation test scripts using Copado Robotic Testing (CRT) for Salesforce (Lightning).- Build and manage automated suites for regression, smoke, and functional testing across Salesforce releases.- Collaborate with Product Owners, Salesforce Admins/Developers, and QA leads to refine acceptance criteria and test coverage.- Validate Salesforce functionality across objects, flows, approvals, integrations, and security model changes.- Analyze automation failures, troubleshoot root causes (data, permissions, UI changes, environment issues), and drive defect resolution.- Maintain test assets, test data needs, and documentation; report execution metrics and quality status.- Support agile delivery: participate in planning, daily syncs, demos, retros, and release readiness checkpoints.
Required Skills & Qualifications- 6-10 years in QA with strong test automation experience.- Salesforce testing experience is mandatory (Lightning Experience).- Understanding of standard/custom objects, fields,



record types, page layouts, flows, validation rules- Working knowledge of profiles, permission sets, sharing/access, and common causes of access-related test failures- Hands-on experience with Copado Robotic Testing (CRT) (required).- Strong knowledge of test design techniques, defect lifecycle, and regression management.- Experience working in distributed teams and communicating status to stakeholders.- Ability to work independently and manage multiple concurrent testing asks.
Nice to Have- Copado CI/CD knowledge (pipelines, deployments) and how releases impact test automation.- Experience integrating automation runs into CI pipelines (Jenkins/Azure DevOps/GitHub Actions).- Experience with Service Cloud/Sales Cloud domains, console apps, CTI, or Omni-Channel (if applicable).- Familiarity with test management tools (Jira/Xray/Zephyr/ALM).- Key Competencies- Strong analytical and troubleshooting skills (UI changes, selectors, data issues, permissions).- Clear communication and documentation skills.- Quality-first mindset with focus on stability and maintainability of automation suites.
About NTT DATA

📌 Salesforce Test Automation Engineer (Guadalajara)
🏢 NTT
📍 Guadalajara