Property Operations Coordinator (Buildium, PropertyMeld, Bilingual – Remote, U.S. Hours) About the Role We’re hiring a Property Operations Coordinator to support day-to-day property management operations, tenant communication, and maintenance coordination across multiple markets.
This is a high-execution role where you’ll handle inbound communication, manage work orders, coordinate vendors, and keep systems organized and up to date .
If you’re fluent in English and Spanish , experienced with Buildium and PropertyMeld , and thrive in fast-paced operations — this role is for you.

Responsibilities Client, Tenant & Owner Communication Serve as the first point of contact for tenants, owners, and vendors via phone and email
Respond to inquiries in English and Spanish promptly and professionally
Escalate urgent or complex issues to the appropriate stakeholders

Maintenance & Work Order Management Manage maintenance requests using Buildium and PropertyMeld
Triage, prioritize, and assign work orders based on urgency
Dispatch vendors, track progress, and follow up through completion
Ensure accurate documentation of all maintenance activities

Operational Coordination Create, assign, and track operational tasks within the system
Coordinate inspections, showings, and property access
Prepare and send notices (late notices, violations, renewals)
Support move-ins and move-outs

Process & Systems Follow Standard Operating Procedures (SOPs) for consistency and compliance
Maintain organized, audit-ready records for properties, tenants, and vendors
Identify workflow gaps and suggest process improvements





Requirements 2+ years of experience in property management, operations, or customer-facing roles
Hands-on experience with:
Buildium (required)
PropertyMeld (required)
Fluency in English and Spanish (spoken and written)
Strong phone presence and written communication skills
Ability to manage high volumes of calls, tasks, and work orders
Highly organized with strong attention to detail
Comfortable working remote during U.S. business hours

Nice to Have Experience supporting residential property portfolios across multiple markets
Vendor coordination and maintenance management experience
Familiarity with remote teams and distributed operations
Exposure to U.S. property management workflows

Tools & Tech Buildium
PropertyMeld
Property management systems
Communication tools (phone, email)

Why Join Be a key part of property operations and tenant experience
Work in a structured, process-driven environment
Opportunity to improve workflows and operational systems
Fully remote role with consistent, execution-focused work
High-impact role supporting multiple properties and stakeholders

What Success Looks Like Fast, professional response to tenant and owner inquiries
Maintenance issues resolved on time and efficiently
Accurate and well-maintained system records
Strong vendor coordination and follow-through
Reduced operational errors and escalations

Apply Now If you’re a Property Operations Coordinator who thrives in communication, systems, and maintenance coordination , we’d love to hear from you.
Apply now and help keep property operations running smoothly and efficiently.

📌 Property Operations Coordinator (Ciudad de México)
🏢 Pavago
📍 Ciudad de México