What You’ll Do
As an E2E Service Part Program Manager, you will be responsible for driving cross-functional performance for all aspects of Service Parts activities to meet customer satisfaction, operational excellence, and profitability.

Your Responsibilities Include
- Responsibility for the cross-functional execution of service performance (sales, SCM, material planning, production scheduling, operations)
- Coordinate all Seat Belt and Steering Wheel Service Parts activities for multiple OEM customers.
- Serve as the primary interface for all Seat Belt Plants and Steering Wheel Plants with cross -functional groups
- E2E mindset to deliver customer focus across all enterprise areas for our OEMs Operational Coordination
- Ensure on-time delivery performance by coordinating closely with Supply Chain Management (SCM) for component availability and forecasting.
- Ensure plants are building parts to ship on-time to avoid OEM debits and maintain strong EBIT results
- Interface with Engineering teams to manage design changes and technical updates related to service parts.




- Conduct consistent meetings with cross-functional groups (centralized logistics, packaging, production planning, and production control) to meet delivery targets.
- Maintain and update Service Part cross-reference databases, including PLM, and ICAN.
- Cascade critical priority information and status updates to Plant Managers, Directors, and Vice Presidents. Data & Process Management
- Maintain accurate service parts documentation, databases, and cross-reference records.
- Support continuous improvement initiatives to optimize service parts processes and customer satisfaction.

What Is Required
- Bachelor’s degree in Engineering, Business, or a related field.
- Minimum of 5 years of relevant experience in account management, program management, service parts, or a related automotive function.
- Strong engineering and product knowledge, with the ability to understand technical changes and their commercia

📌 E Service Part Program Manager MQT (Santiago de Querétaro)
🏢 Autoliv
📍 Santiago de Querétaro