Company Description We help to build a competitive advantage through general sourcing and supply of high-quality aluminum extrusions. Our objective is not simply to supply profiles, but to work closely with customers to create both immediate and long-term value by advising on part design and supply chain optimization to achieve top quality products as a result of efficiency, reliability, and competitive lead times.

Role Description

This is a full-time role for a highly organized and detail-oriented associate to join our international operations team in Monterrey MX. This role is responsible for coordinating order fulfillment and optimizing international logistics operations, managing supplier orders, and ensuring an excellent customer experience throughout the complete cycle of the order process.

The ideal candidate thrives in a fast-paced logistics and solutions driven environment , is proactive in problem solving, and can effectively manage multiple tasks across international vendors.

Mandatory Requirements (applications without these will NOT be considered)

Must currently live in Monterrey, Nuevo León or surrounding area
At least 4 – 5 years of experience in international purchasing, order fulfillment, logistics or supply chain operations.
Full professional fluency in English and Spanish (written and verbal)
Bachelor’s degree in Logistics, Supply Chain Management, International Business, logistics engineer or related field.
Ability to work primarily in-office in Monterrey. Office location area: Cumbres Elite Monterrey.

⚠️ Important :
This position does not offer relocation support.




Candidates who are not currently living already in Monterrey Mexico will not be considered.

Key Responsibilities:

International Order Management

Verify and manage purchase orders with global suppliers
Monitor overseas production schedules and timelines
Track timely production from vendors
Perform ownership of assigned accounts and be proactive mind for customer needs.

Logistics Coordination

Organize and assign Freight Forwarders between international origins and final customers in Mexico, United States and Canada
Work closely with documents and customs brokers
Monitor shipments and resolve logistics issues proactively.

Customer Service & Communication
Provide timely updates to customers regarding order status and shipments
Respond quickly to customer inquiries
Maintain high customer satisfaction through proactive communication and problem solving

Freight Management

Negotiate freight costs with forwarders and carriers
Identify alternative logistics routes and cost-saving opportunities
Track freight expenses and maintain logistics performance metrics

Administrative & Operational Support

Data entry and logistics documentation
Invoice review and approvals




Support basic financial tracking under supervision of the Logistics Operations Manager
Maintain organized logistics records and reporting

Required Skills

Strong organizational and multitasking abilities
Excellent analytical and problem-solving skills
Ability to prioritize tasks in a fast-paced logistics environment
Strong customer service mindset
High attention to detail and reliability
Ability to work both independently and as part of a team
Strong written and verbal communication skills in English and Spanish

Preferred Qualifications

Experience using ERP systems (NetSuite preferred, not mandatory)
Management of international suppliers and freight forwarders
Career focus in international purchasing, logistics or global supply chain operations
Strong Analytical Skills focusing to optimize logistics.
Effective Customer Service skills to liaise with clients, suppliers, and internal teams
Experience in Inventory Management and Supply Chain Management (a plus)
Proficiency in relevant software tools for logistics and supply chain processes
Familiarity with international trade regulations and customs procedures is a plus
Ability to work in a hybrid setup with strong time management, proactiveness and self-discipline

Why Join Us?

Opportunity to perform and design career path within Global Supply Chain in the aluminum industry at Alwood.
Exposure to international vendors and logistics operations.

If you meet the mandatory requirements and truly enjoy international logistics operations, we encourage you to apply and become part of our team!

📌 Order Fulfillment and International Logistics Coordinator (Ciudad de México)
🏢 Alwood
📍 Ciudad de México