Job Description:

Site Reliability Engineer (SRE) / Lead Engineer candidate will have deep expertise in Application Performance Monitoring (APM), Infrastructure as Code (IaC), automation, and distributed tracing using OpenTelemetry. As a SRE lead, he will guide the design, implementation, and continuous improvement of observability solutions, ensuring system reliability, performance, and scalability while fostering best practices in SRE and DevOps.

Responsibilities:

- Lead the strategic development and management of observability and reliability frameworks across the organization, ensuring alignment with business goals and technical requirements.
- Design and implementation of monitoring and observability solutions, collaborating with engineering teams to define standards and best practices.
- Manage Infrastructure as Code (IaC) initiatives using Terraform, coordinating with cloud and infrastructure teams to ensure scalable and secure deployments.
- Drive automation strategies for monitoring, alerting, and logging pipelines, focusing on process improvements and operational efficiency.
- Develop and maintain comprehensive observability roadmaps, including distributed tracing, logging, and metrics collection strategies.
- Collaborate with product management, sales, and pre-sales teams to provide technical expertise and support during solution design and customer engagements.




- Lead cross-functional teams to enhance CI/CD pipelines and deployment reliability, ensuring smooth integration of observability tools and practices.
- Engage with vendors and strategic partners to evaluate, select, and integrate observability and monitoring solutions, ensuring alignment with organizational needs and fostering strong collaborative relationships.
- Mentor and develop junior engineers and analysts, fostering a culture of reliability, observability, and operational excellence.

Qualifications

- 8-10+ years of experience in SRE, Observability, or DevOps roles, with leadership responsibilities.
- Hands-on experience with OpenTelemetry for distributed tracing and observability instrumentation.
- Proven expertise with Application Performance Monitoring (APM) tools such as New Relic, Datadog, AppDynamics, or Dynatrace.
- Strong proficiency in Infrastructure as Code (IaC) using Terraform.
- Solid understanding of cloud platforms including AWS, GCP, or Azure.
- Experience with automation/configuration management tools like Ansible, Chef, or Puppet.
- Deep knowledge of CI/CD pipelines and tools such as GitHub Actions, Jenkins, or Azure DevOps.
- Experience managing Kubernetes and containerized environments (Docker, Helm).
- Familiarity with log aggregation and analysis platforms like ELK Stack or Client.
- Excellent leadership, communication, and collaboration skills.

📌 Site Reliability Engineer (Ciudad de México)
🏢 Pyramid Consulting
📍 Ciudad de México