14 ago
|
Softwareone
|
Ciudad de México
14 ago
Softwareone
Ciudad de México
SoftwareOne is seeking a Service Delivery Coordinator to supervise and coordinate IT support operations across Service Desk, Onsite Support, and IMAC teams. You will drive SLA compliance, monitor performance, and ensure end-to-end service quality for clients in a Managed Operations model.
You will coordinate cross-functional activities, produce reports, and maintain up-to-date knowledge bases while ensuring alignment with corporate policies and delivery timelines.
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📌 Líder de Entrega de Servicios IT (SLA y Soporte) (Ciudad de México)
🏢 Softwareone
📍 Ciudad de México