Job Description ISP Reception Role Profile Purpose of Role The purpose of the Administration Assistant role is to provide comprehensive administrative and clerical support to ensure the efficient operation of the office or department. This includes managing communications, maintaining records, coordinating schedules, and supporting staff with day-to-day administrative tasks. The role is essential in enabling the team to function effectively by ensuring that office processes run smoothly and professionally.
ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
Key Responsibilities Greeting and welcoming visitors, clients, and employees
Answering, screening, and directing phone calls
Responding to emails and general inquiries
Scheduling appointments and managing calendars
Checking in visitors and maintaining visitor records
Handling incoming and outgoing mail and packages
Maintaining an organized and professional reception area
Providing basic information about the company, services, or office
Assisting with administrative tasks such as data entry, filing, and document preparation
Coordinating meetings, conference rooms, and office supplies
Communicating with different departments and directing requests appropriately
Handling confidential information professionally
Supporting general office operations and other administrative duties as needed
Provide general administrative support to the team, including typing, filing, scanning,



and data entry.
Manage incoming and outgoing correspondence, including emails, phone calls, and post.
Maintain and update accurate records, databases, and filing systems (electronic and paper-based).
Schedule and coordinate meetings, appointments, and room bookings; prepare agendas and take meeting minutes when required.
Order and manage office supplies, ensuring stock levels are maintained.
Assist in the preparation of reports, presentations, and other documents.
Greet and assist visitors and clients in a professional manner.
Ensure all administrative tasks are carried out in accordance with company policies and data protection regulations.
Collaborate with other departments to support company-wide administrative needs and special projects as required.
Principio del formulario Final del formulario Skills Strong organizational and time management skills, with the ability to prioritize tasks effectively
Excellent verbal and written communication skills
High attention to detail and accuracy in all work
Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)
Ability to work independently and as part of a team
Good interpersonal skills with a professional and approachable manner
Strong problem-solving skills and the ability to use initiative
Discretion and confidentiality in handling sensitive information
Qualifications Bachelor´s Degree Lic. Business Administration or equivalent (required)
Experience Previous experience in an administrative role (typically 1–2 years minimum)
Experience working in a fast-paced office or customer-facing environment
Familiarity with general office equipment (e.g., printers, copiers, scanners)
ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures,



including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.
ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics.
ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.
ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics.

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🏢 Instituto Thomas Jefferson Valle Real
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