Job DescriptionWe are now looking for a professional Senior Customs Expert who will perform execution of continuous improvement for all processes associated with import /export and ensure end-to-end daily activities defined into Customs RACI and compliance with country rules and regulations. You will work directly with regional and local teams with operational/tactical customs activities (import and export flow) and provide stakeholders with customs and trade solutions.

The position holder will be main responsible for the Annex 24 & 30 and virtual operations assuring full compliance with laws, norms, Government programs requirements such as AEO, IMMEX, PROSEC and VAT-IMMEX. As well as non-tariff restrictions, Importer registry, Free Trade Agreements and logistics' regulations guarantying the different legal compliance affairs of the international trade operations at Tetra Pak Mexico.

The location for this position is Queretaro, Mexico and this is a permanent position.

Tetra Pak is not sponsoring work visas or relocation for this position.

What You Will Do

Manage and assure compliance of Immex and Annex 24.

Recording import and export transactions

Registration of destruction certificates/records

Processing and tracking of customs regime changes of scrap or others

Validation of part number catalogs and Bills of Materials (BOMs) between ZOE system and SAP

Inventory reconciliation

Data comparison and validation against DataStage reports

Analyze balance and backflush reports

Drive operational performance of import, export and transit activities

BEX and support with the system ZOE

Virtual operations support





Participate in Audits answers and contact with the authorities to ensure compliance

Answer queries and provide support to stakeholders engaged in cross-border activities

Drive Operational interactions with brokers/3rd parties

Identify potential optimization regarding operating costs and opportunities for reducing customs duty spending

Ensure end-to-end daily activities defined into Customs roles & responsibilities matrix and compliance with country rules and regulations

Ensure compliance under the Authorized Economic Operator authorization, Inward processing and Outward processing regimes

Execution of continuous improvement for all processes

Continuously monitor relevant Key Performance Indicators (KPIs) with partners

Streamline customs operations processes where possible

Proactively avoid or mitigate any potential business continuity or economic risk related to Tetra Pak operational structure and its customs transactions

Ensure the correct Tariff classification of goods imported and exported

Monitor changes and translate laws & regulations into executable rules, directions and guidelines and integrate them into day-to-day operations, either for Imports, Export, Virtual or any customs transaction or program, registry,



or license obligation.

Identify and address knowledge gaps through training and knowledge sharing.

Manage Benefits such as IMMEX/CIVA. Annex 24.

Export compliance.

Profile Description

A bachelor’s degree in international Trade, Economics, Administration, International Business or related fields

At least 5 years of experience from working with Customs and in reconstruction on Annex 24

Fluent in English language is a must

Experience in Customs Software or SAP is a plus

Domain in the office package, mainly Excel

Strong stakeholders’ management skills

Strong collaboration and conflict management skills

An innovative mindset and a drive to find solutions and opportunities

We Offer

A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

A culture that pioneers a spirit of innovation where our industry experts drive visible results

An equal opportunity employment experience that values diversity and inclusion

Market competitive compensation and benefits with adaptable working arrangements

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Karen Lima

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📌 Senior Customs Expert (Anexo 24) (Ciudad de México)
🏢 Tetra Pak
📍 Ciudad de México