Ford Motor Company is seeking a Technical Support Analyst to manage technical support requests from dealer technicians across the U.S., Canada, Puerto Rico, and U.S. Virgin Islands.
The role emphasizes remote diagnostics, timely responses, and end-to-end guidance from initial contact to confirmed resolution. The TSA will work closely with the Technical Field Operations team, escalate to PD Engineering and FSE as needed, and participate in calibration sessions and training to uphold Ford OS
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📌 Automotive Technical Support Analyst – Remote Diagnostics (México)
🏢 Ford Motor
📍 México
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