Health Operations Team Manager
Are you driven by intellectual curiosity and a desire to solve meaningful problems? Do you thrive on building client relationships, innovating solutions, and interpreting data to drive impactful outcomes? Join Aon’s Health Solutions team and help us deliver exceptional service to our clients every day
This is a full‑time hybrid role based in our Mexico City office, with the flexibility to work both virtually and from the office in line with Aon’s Smart Working policy.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As a firm, we are united through trust as one inclusive and diverse team, and we are passionate about helping our colleagues and clients succeed.
How this opportunity is going to be like a day
As a Health Operations Team Manager, you will be a first‑line people leader responsible for a team of approximately 10–15 colleagues performing routine and defined tasks. You will guide your team using established policies, procedures,



and standard ways of working to ensure consistent, high‑quality delivery.
On a typical day, you will:
Supervise day‑to‑day activities for a team of 10–15 colleagues, assigning work, monitoring progress, and ensuring completion of tasks to required standards.
Cascade pre‑defined work assignments and plans to the team, making sure activities are executed in line with agreed processes and service levels.
Provide clear direction and support to team members on appropriate courses of action based on routine, well‑established policies and procedures.
Manage daily and weekly workflows, prioritize tasks, and ensure your team meets short‑term operational targets (e.g., volume, productivity, quality, turnaround times).
Work on straightforward issues, applying established practices and procedures to analyze situations and identify practical solutions within defined guidelines.
Interact regularly with peer groups, interna

📌 Health Operations Team Manager (Ciudad de México)
🏢 Aon
📍 Ciudad de México