Overview
CAREERS TO SMILE ABOUT
At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a general community that values your ideas and empowers you to make an impact, on your career and on the world around you.
Responsibilities
The Opportunity
We are seeking a dedicated Customer Service Representative (CSR) to join our Global Capability Center team, supporting Quaker Foods Canada operations from our Mexico City location.



This position is critical to ensuring seamless day-to-day order processing for Quaker products while delivering gold standard customer service.
The successful candidate will work within PepsiCo's Supply Chain - Order Management function, partnering closely with MCC CSRs, site teams, and regional leadership to maintain operational excellence.
You'll be part of a dynamic team structure within the Mexico Capability Center, collaborating with cross-functional teams to deliver exceptional customer experiences. This position operates on standard business hours, Monday through Friday.
Your Impact
As SC Cust Svc Assoc Representative your functions would consist of …
Order Management & Processing Excellence
Execute comprehensive day-to-day order processing for Quaker Canada, including order release, cleansing, scheduling, and allocations
Conduct thorough tracking and review of orders prior to daily cut-off times to ensure accuracy and timeliness
Manage order lifecycle fro

📌 SC Cust Svc Assoc Representative (Ciudad de México)
🏢 PEPSICO
📍 Ciudad de México