About the Company

Essential functions and basic duties:
- Be the support of internal and external sales executives.
- Transmit service issues communicated by customers to the teams responsible for management.
- Support to executives in the entry of contract lines and tenders.
- Support to the executives in the negotiation and entry of lines of the conditions of days off.
- Support to executives in the application and entry of the tli's.
- Creation of partners code and registration of new accounts, being in contact with the ecustomer support team and partner code team.
- Dispute resolution.
- Request for discounts to finances and their income.
- Creation of mid in order to create new contracts for customers and registration of rates.
- Development of the assigned portfolio and its growth through commercial management based on the strategy dictated by the line.
- Plan and make follow-up calls to your clients based on the assigned portfolio.
- Promote non-maritime services with clients of the assigned portfolio (vas, ceva, e-ecommerce and intermodal).




- Attend and develop the training, webinars or courses assigned in the e-learning platform.
- Participate in the exchange of information regarding market rates and relevant information with trade and other areas of the commercial department.
- Centralize and escalate the topics reported from myprices/ spot on page to team leader.
- Follow up on booking issues related to routes or freight issues that are not reflected in the system.
- Be aware of the information on vessel capacity, service rotation and general route information.
- Identify duplicate codes in customer systems and elevate them with sales effectiveness.
- Inform relevant parties when a client accepts a proposal or a contract.
- Request exceptions for delays and detentions in the system.
- Promote the use of myprices / spot on.

About the Role

Qualifications
- Education
- Degree in international commerce, international business or equivalent shipping experie

📌 Inside Sales (México)
🏢 Cma Cgm
📍 México