Company:
Qualcomm Intl Inc., Mexico Branch Office
Job Area:
Information Technology Group, Information Technology Group > Cyber Security Engineering
General Summary:
This role supports day-to-day IAM operations and access request fulfillment while contributing to process improvements and light automation. It blends hands-on identity and access management execution with opportunities to apply systems knowledge to improve efficiency, accuracy, and scale.
Principal Duties and Responsibilities
Process identity and access requests including provisioning, deprovisioning, and modifications based on approved service tickets
Execute joiner, mover, leaver activities to ensure user accounts and access are correctly established and removed in a timely manner
Validate approvals and ensure requests comply with established access control policies and procedures
Fulfill access requests across enterprise systems such as Active Directory, cloud applications, and internal platforms
Support access review (certification) activities by gathering data, tracking responses, and updating records




Troubleshoot and resolve common access issues including login failures, account lockouts, and missing permissions
Identify opportunities to streamline or automate repetitive IAM tasks and partner with senior team members to implement improvements
Contribute to scripting or configuration changes that improve IAM workflows, accuracy, or reporting
Maintain accurate records of all actions performed within ticketing and identity systems to support auditability
Meet defined SLAs for access request fulfillment and incident resolution
Maintain high accuracy rates on access provisioning to support audit and compliance requirements
Follow documented IAM processes and standard operating procedures consistently
Escalate complex, sensitive, or high-risk requests to senior team members for review
Collaborate with internal users, IT teams, and application owners to resolve access-related issues
Preferred Qualificati

📌 Senior IAM Analyst (Ciudad de México)
🏢 Qualcomm
📍 Ciudad de México