ZCC

Zurich Capability Center is looking for:

Digital Project Manager
As a
Digital Project Manager
within Zurich Cover‑More’s
Rapid Learning Lab
, you will be responsible for the
planning, execution, and delivery of digital optimisation and content initiatives
across our global travel insurance business.

This is a
high‑impact, coordination‑intensive role
embedded within a
globally distributed team
. You will lead cross‑functional workstreams, align onshore and offshore stakeholders, and ensure projects are delivered
on time, within scope, and within budget
. The role suits someone with strong project discipline, digital delivery experience, and the communication skills to bridge time zones and cultures effectively.

What You’ll Do
Project Planning & Delivery
- Lead cross‑functional, onshore and offshore teams to plan and deliver multiple digital optimisation and content initiatives
- Develop and manage detailed project plans, timelines, resource allocations, and dependencies across geographically dispersed teams




- Own the day‑to‑day operational delivery of concurrent projects, ensuring progress remains on track
- Estimate project effort and costs in collaboration with internal teams and third‑party vendors
- Facilitate clear definition of project goals, scope, and deliverables from initiation through to delivery
- Create and maintain project documentation, including plans, schedules, agendas, minutes, and business requirements

Stakeholder Communication & Alignment
- Facilitate clear, structured communication across stakeholders in multiple geographies and time zones
- Act as the primary point of coordination between offshore teams, onshore IT, vendors, and business partners
- Demonstrate strong asynchronous communication practices to keep distributed teams informed and unblocked
- Adapt communication approach and meeting cadence to accommodate general time zone differences
- Chair cross‑functional meetings, ensuring decisions are captured and actions are followed

📌 Digital Project Manager (Ciudad de México)
🏢 Zurich Insurance
📍 Ciudad de México