If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

Head of Comms and Employee Engagement
Role purpose
- Monitor communication strategies for various businesses and functions, as well as global campaigns and projects.
- Contribute to the management of critical projects and processes within the area.
- Develop stories to communicate global, regional, and local messages internally within the organization, ensuring effective written communication.
- Identify areas of opportunity in the management of projects and processes within the area.
- Evaluate and develop comprehensive communication strategies to disseminate the GSC’s strategic messages, as well as those of the business areas or integral functions to which you may be assigned as a business partner.
- Supervise and/or manage the different communication channels within the Internal Communications area.

Main Responsibilities




- Develop effective and measurable communication strategies to share global, regional, and local messages with employees.
- Supervise alignment of campaigns with business objectives and brand standards.
- Design the area’s organizational effectiveness strategy, considering available resources.
- Ensure advisory support on effective communication strategies for the various areas.
- Actively participate in the transformation of HSBC’s culture.
- Increase employee engagement and drive action.
- Support areas in repositioning themselves.

Qualifications
- Bachelor’s degree in communications (preferably with a completed degree) and 2+ years of experience.
- Key project management and organizational skills.
- Knowledge of communication channels.
- Risk identification.
- Organizational communication.
- Ability to manage multiple projects simultaneously.

Advanced Skills
- Excellent spelling, writing, and summarizing skills.

📌 Head of Comms and Employee Engagement (Azcapotzalco)
🏢 Hsbc
📍 Azcapotzalco