What Makes Us, Us
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading

WHY THIS ROLE IS IMPORTANT TO US
This role is essential to ensuring our clients operate smoothly and efficiently with the SimCorp Data Management Solution. As a key point of contact, you’ll help maintain and improve client installations, resolve complex issues, and support the delivery of high-quality services.



Your technical expertise and committed engagement will substantially elevate client satisfaction, product reliability, and long-term value. By bridging business needs with technical solutions, you’ll play a vital role in enhancing client relationships and facilitating continuous improvement.

What You Will Be Responsible For
In your daily work, you will collaborate with your team to:
- Be a point of contact for client installation of SimCorp Data Management Solution.
- Maintain client's installation and identify projects for improvements of client's installation. Investigate and resolve issues that require product domain knowledge according to defined SLA.
- Analyze problems and issues which occur in SimCorp Dimension at existing clients to provide convincing and timely solutions to our clients, receiving advice and guidance only on more complex issues.
- Resolve client service requests (ad-hoc reports, license renewals, file-copies...). Co-operate closely with SimCorp deve

📌 Senior Service Delivery Consultant (Ciudad de México)
🏢 Simcorp
📍 Ciudad de México