- Deal Review: Partner with Sales and Delivery leadership in structured deal review cycles for consulting/services engagements — assessing scope, staffing feasibility, risk, and margin before signature. Ensure SOWs are reviewed for deliverability and alignment with delivery capacity ahead of close.
- Audit Oversight: Own audit readiness and compliance for the PMO function, including engagement documentation, time/expense tracking accuracy, SOW-to-invoice traceability, and adherence to internal controls and revenue recognition standards (e.g., ASC 606). Serve as the primary point of contact for internal and external audit requests related to services delivery.
- PMO Tools: Own the PMO templates, tools and build proof of concepts for a new technology stack end-to-end for optimized project delivery. Expert knowledge in project/portfolio tools like Smartsheet and Jira. Ensure the tooling ecosystem gives accurate, real-time visibility into pipeline, staffing, utilization, and delivery health.




- Automation Identify and drive automation opportunities across the services lifecycle — from deal desk through delivery to closeout — reducing manual effort and improving data accuracy. This includes evaluating and deploying AI-powered tools for tasks such as automated status reporting, AI-assisted SOW/estimate drafting, AI-driven staffing/resource matching, and engagement risk detection (e.g., tools built on Claude, ChatGPT Enterprise, Copilot, or similar LLM platforms), as well as no-code/low-code workflow automation.
- Reporting Develop integral business processes, policies, and procedures for the assigned business unit in order to identify and implement best practices, such as forecasting, utilization management, CRM implementation and usage, Salesforce reporting, and executive dashboards (utilization, bookings, backlog, margin, delivery health) for regular business review cadences (WBR/MBR/QBR).

Experience
- 8–12+ years of experience in PMO, Professional Services/Consulting Ope

📌 PMO Director (Monterrey)
🏢 Blue Yonder
📍 Monterrey