Band

Level 4

Job Description Summary

Location: Mexico City, Mexico; #LI-Hybrid

Internal job title: Sr. Business Analyst DDIT OPS ITOT Aseptics & CGT

This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Please note this role will require up to 25% international travel.

Job Description

About the Role:

The IT Sr. Business Analyst - CDMO will report to the ITOT Head, Morris Plains , and act as the primary ITOT operational and strategic business partner for the Red Apple CDMO collaboration, combining operational execution, initiative delivery, and senior-level governance. The role ensures stable operations, effective escalation management, and strong cross-functional alignment between Novartis, Red Apple, LDC, and external partners.

Key Responsibilities:
- Lead and support active CDMO initiatives such as TranSCend, including technical readiness, business testing readiness, change requests, and ongoing progress tracking.




- Drive strategic alignment with LDC on timelines, prioritization, and sequencing of Red Apple fixes and enhancements.
- Own Red Apple operational activities including data collaboration changes, schedule synchronization, technical backlog and other production-critical integrations.
- Serve as the primary business partner toward Red Apple, leading Tier 2 and Tier 3 governance calls, agenda alignment, and preparation of governance materials.
- Chair and manage internal governance boards, including agenda creation, material preparation, and facilitation of cross-functional alignments.
- Manage escalations across internal and external stakeholders, including ad-hoc escalations outside formal governance structures.
- Maintain constant risk awareness and escalation readiness, leveraging deep knowledge of Red Apple programs and dependencies.
- Support legal and contractual topics related to Red Apple, including review and preparation of SOWs a

📌 IT Sr. Business Analyst (Baja California Sur)
🏢 Novartis
📍 Baja California Sur