The National Field Manager (NFM) will manage 5+Area Sales Managers across Mexico, and has the potential to manage other positions such as Trainers.
The NFM will lead the field management team for the entire program. The NFM will partner closely with the Internal Operations and Client Operations teams on mass communication needs, Standard Operating Procedure (SOP) needs, reporting needs, KPIs, compliance and bonus measurements for ASMs and Sales Promoters.

Responsibilities:
The NFM will also work directly with Managers on weekly priorities for the team and performance management escalations from Managers. NFM will closely manage payroll to ensure unapproved overtime is minimized, ensure hourly budgets and expenses by store are closely monitored, and hold team accountable to established KPIs.
NFM will collaborate with other internal partners and clients on a daily basis. NFM will train ASMs on new process roll-outs and identify and showcase efficiencies and best practices from the team. NFM will collaborate with other internal partners as opportunities to streamline processes arise.




NFM will put together weekly talking points to share with client on Mosaic initiatives. NFM will handle any escalations that come from our retailer partners.
NFM will align with management team geographically and be a participant in client DOR meetings (Division of Responsibilities- People, Performance Product and Operations) and be a change agent.
Field Management: Manage Field Management Teams, create and Manage Field Management Processes and best practice sharing
Field Operations: Manage internal stakeholders, managing the relationship between the Field Team, Client leadership team & Operations team to ensure everything gets in and out of field accordingly
Team Leadership & Development: Acts as a change agent championing and driving change throughout the business by participating and monitoring the progress of projects/initiatives to ensure proper implementation and ongoing execution
F

📌 Field Manager (México)
🏢 Mosaic North America
📍 México