Job Summary Are you ready to take your customer service and commercial skills to the next level?
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers.
The role is based in Polanco, Mexico (hybrid role). Process and maintain customer orders in SAP (order entry, invoicing, credits, returns)
Use Salesforce and reporting tools to manage customer interactions and track cases
Bachelor’s degree in Business, International Trade or related
~2–3 years of experience in Customer Service / Order Management
~ Experience with SAP (order entry, invoicing, credits/debits)
~ Knowledge of Salesforce or CRM systems
~ Intermediate to advanced Excel skills
~ English B2+ (written and spoken)
~ Knowledge of order-to-cash or supply chain processes
Hybrid working model
Exposure to global operations and international clients
We are a general leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.
📌 Customer Service (México)
🏢 Iff
📍 México