Role: Senior Azure Support & SRE Engineer
Department: Web Application Support & Operations
Experience: 7+ years in Azure cloud operations or application support
Key Responsibilities
Monitor: Track application health using Azure Application Insights and Azure Monitor.
Respond: Act as the first line of defense for production incidents and outages.
Troubleshoot: Resolve performance bottlenecks across the web, API, and database layers.
Optimize: Fine-tune caching strategies, database queries, and API routing.
Automate: Build scripts to automate routine maintenance and self-healing tasks.
Technical Requirements
Compute: Deep knowledge of Azure App Services, Container Apps and Azure Static Web Apps.
API Management: Experience configuring policies and routing in Azure APIM.
Data & Storage: Proficiency with Azure Database for PostgreSQL and Azure Blob Storage.
Caching: Hands-on experience managing and scaling Azure Cache for Redis.
AI & Analytics: Familiarity with Azure AI Foundry (formerly Azure Machine Learning/Foundry tools).
Observability:
Expert-level skills in Kusto Query Language (KQL) for Application Insights.
Log Analysis: Expert-level skills in Log Analytics.
Soft Skills
Strong root-cause analysis skills.
Clear communication during high-pressure incidents.
Ability to work in a rotational 24/7 follow-the-sun support model.
Roles & Responsibilities
Key Responsibilities
Monitor: Track application health using Azure Application Insights and Azure Monitor.
Respond: Act as the first line of defense for production incidents and outages.
Troubleshoot: Resolve performance bottlenecks across the web, API, and database layers.
Optimize: Fine-tune caching strategies, database queries, and API routing.
Automate: Build scripts to automate routine maintenance and self-healing tasks.
Technical Requirements
Compute: Deep knowledge of Azure App Services, Container Apps and Azure Static Web Apps.
API Management: Experience configuring policies and routi
📌 SRE Azure Support Engineer (Jalisco)
🏢 E-IT
📍 Jalisco