Excel Nearshore
is looking for a
MuleSoft Integration Engineer
who will design and support cloud-based integrations in a med-tech setting, bridging Salesforce Clouds with on-prem Oracle systems to eliminate data silos and latency. This role focuses on scalable, secure solutions compliant with PHI standards, driving efficiency in sales, service, and financial workflows while supporting client growth through automation and proactive governance. This is a fully remote and full-time position from Costa Rica, in payroll with benefits.

Key Responsibilities
- Develop, maintain, and support MuleSoft Anypoint Platform integrations, focusing on cloud-to-on-prem hybrid flows (Salesforce to Oracle EBS) to resolve data sync issues, latency in service tickets/HR tools (Dayforce/GLINT), and coexistence challenges with legacy Oracle SOA.
- Troubleshoot and optimize approximately 200+ annual integration-related tickets, including product/price/account/PRM data files, addressing silos and fragmentation in financial close processes or supply chain exchanges (e.g., GHX/UPS/FedEx).




- Implement API management for seamless connectivity between Salesforce (Sales/Service/Revenue Clouds) and on-prem systems, reducing hybrid complexity and ensuring compliance with PHI data standards during spikes like acquisitions or demand forecasting.
- Collaborate on AIOps and automation initiatives to proactively monitor and automate integrations, targeting 10-15% cost reductions through process optimization and reducing manual interventions in high-latency scenarios.
- Adhere to ITIL/ITSM frameworks for incident resolution, SLAs (e.g., rapid response for P1 issues during US/EMEA business hours), and ISO 27001 controls, including secure supplier relationships and cryptographic protections for cloud data flows.
- Participate in QBRs to identify trends in med-tech integrations like geolocation with Google, commissions with Xactly, proposing value-add enhancements like AI-driven anomaly detection to strengt

📌 MuleSoft Integration Engineer (México)
🏢 Excel Nearshore
📍 México