Job Title: Azure Support & SRE Engineer

Location: Hybrid in Guadalajara

Duration: Long Term Contract

Skill Set:
- Compute:
Deep knowledge of Azure App Services, Container Apps and Azure Static Web Apps.
- API Management:
Experience configuring policies and routing in Azure APIM.
- Data & Storage:
Proficiency with Azure Database for PostgreSQL and Azure Blob Storage.
- Caching:
Hands-on experience managing and scaling Azure Cache for Redis.
- AI & Analytics:
Familiarity with Azure AI Foundry (formerly Azure Machine Learning/Foundry tools).
- Observability:
Expert-level skills in Kusto Query Language (KQL) for Application Insights.

Key Responsibilities:
- Monitor:
Track application health using Azure Application Insights and Azure Monitor.




- Respond:
Act as the first line of defense for production incidents and outages.
- Troubleshoot:
Resolve performance bottlenecks across the web, API, and database layers.
- Optimize:
Fine-tune caching strategies, database queries, and API routing.
- Automate:
Build scripts to automate routine maintenance and self-healing tasks.

Soft Skills:
- Strong root-cause analysis skills.
- Clear communication during high-pressure incidents.
- Ability to work in a rotational 24/7 follow-the-sun support model.

📌 Azure Support (Guadalajara)
🏢 THOUGHT BYTE
📍 Guadalajara