13 ago
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BACK OFFICE DE CHIHUAHUA
|
Chihuahua
13 ago
BACK OFFICE DE CHIHUAHUA
Chihuahua
**BACK OFFICE DE CHIHUAHUA busca Supervisor Bilingüe en Chihuahua, Chihuahua**:
Were looking for a **BPO Supervisor** to lead and develop a team of customer service agents in **Chihuahua**.
This role is key to ensuring high performance, quality service, and strong client satisfaction.
**Responsibilities**:
- Lead, coach, and motivate a team of agents.
- Monitor KPIs/SLAs and drive continuous improvement.
- Manage performance, attendance, and training.
- Resolve conflicts and support a strong team culture.
- Ensure quality standards, compliance, and client satisfaction.
- Analyze performance reports and optimize workflows.
**Nível de educación deseada**:
Superior - cursando
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Comercial / Ventas
**Industria**:
Outsourcing / Offshoring
📌 Supervisor Bilingüe (Chihuahua)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Chihuahua