- Customer interface on quality topics for the assigned projects focus on customer satisfaction and quality first mindset.
- Update and maintain proper knowledge of customer specific requirements.
- Implement and ensure compliance described in international standards such as IATF 16949 and VDA and conformity of standards defined by the Continental Quality System.
- Follow up on customer audits.
- Leading customer quality issues, handling and report (8D / A3).
- Organize and lead the problem-solving and track the improvement implementation.
- Ensure quality standards are being met throughout the entire production process, toward no defect, no escape to customer.
- Problem-solving with cross-function team and central quality
- Bachelor’s degree in engineering




- Experience as Customer Service is mandatory.
- Communication and Presentation Skills
- 3+ years of working experience in manufacturing and working knowledge of Quality Systems preferred
- Problem Solving knowledge such as 8D, A3 methodology.
- Control Plan, FMEA, Process Flow, SPC, MSA (GR&R;)
- Advanced English
- ISO IATF 16949, Core Tools and VDA 6.3
- Statistical tools
- Willing to travel sporadically.

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📌 Customer Quality Engineer (San Luis Potosí)
🏢 Continental Group Sector ContiTech
📍 San Luis Potosí