Voice Engineer – Contact Center | VoIP | SIP | U.S. Dialing | QA Testing

Location:
Remote within Mexico or LATAM

Type:
Full Time / Contractor

Compensation:
$55,000 MXN per month

We are seeking an experienced
Voice Engineer
to support enterprise voice and contact center environments. The idóneo candidate will have experience with
VoIP, SIP, Contact Center technologies, U.S. dialing plans, and Voice QA Testing
. Experience with
E911
is a strong plus.

In this role, you will troubleshoot voice infrastructure, support telephony deployments, validate call quality, optimize routing, and ensure reliable communications across enterprise environments.

Required Skills:
- Contact Center Technologies
- VoIP & SIP
- U.S. Dialing Plans
- Voice QA Testing
- Voice Troubleshooting
- TCP/IP Networking

Preferred Skills:
- E911
- Cisco Collaboration
- Genesys Cloud
- Microsoft Teams Voice
- Avaya
- Amazon Connect

If you're passionate about delivering reliable enterprise communications and enjoy solving complex voice infrastructure challenges, we'd love to hear from you.

📌 Voice Engineer (México)
🏢 Value2Biz
📍 México