Ready to take your career general?
Every conversation is an opportunity to build trust and create confidence. At Global Payments, as an Associate Customer Suport you’ll deliver the support that keeps customers connected to their accounts and payments, helping them resolve issues quickly and continue with what matters most.

What You’ll Own
- Deliver outstanding customer experiences by resolving payment and account inquiries with accuracy, empathy and confidence.
- Own each interaction from first contact through resolution, creating positive outcomes that strengthen customer trust and satisfaction.
- Build confidence in Global Payments products and services by providing clear guidance across multiple client programs and payment solutions.
- Make informed decisions by identifying customer needs, applying established processes and escalating complex issues when needed to achieve the best outcome.
- Maintain accurate customer information that enables seamless service and protects the integrity of account records.
- Strengthen service quality by applying compliance requirements,



quality standards and client guidelines in every interaction.
- Grow your expertise across products, systems and payment solutions to expand your impact and deliver greater value to customers.
- Contribute to a collaborative team environment by sharing knowledge and maintaining the high service standards that define Global Payments.

What You Bring
- A high school diploma or equivalent.
- At least two years of phone based customer service experience.
- Strong communication skills with the ability to build trust and explain information clearly.
- Sound problem solving skills and the confidence to make decisions within established guidelines.
- The ability to manage multiple systems while maintaining accuracy and attention to detail.
- A customer first mindset with a commitment to delivering positive experiences.
- The ability to adapt quickly, learn new products and thrive in a fast moving environm

📌 Associate, Customer Support (Ciudad de México)
🏢 Global Payments
📍 Ciudad de México